Frequently Asked Questions
Everything you need to know about bringing GOODLAND quality into your home.
How long does shipping take for furniture and large home decor?
Standard shipping typically takes 5-10 business days. For oversized furniture items, we use specialized white-glove carriers which may take 2-3 weeks depending on your location.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable unless they arrive damaged.
Do you offer assembly services for your furniture?
Yes, we offer professional assembly services for an additional fee at checkout. If selected, our delivery team will assemble your furniture and remove all packaging materials.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm and Klarna.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal. For large freight deliveries, the carrier will contact you directly to schedule a delivery window.
Are your materials sustainably sourced?
At GOODLAND, we prioritize sustainability. Our wood is FSC-certified, and we partner with artisans who utilize eco-friendly manufacturing processes and recycled packaging whenever possible.